/press-releases

Introduces GPS based vehicle navigational system for better aircraft guidance

Re commissioning of T2 eases Aircraft and Passenger handling at T1

New Delhi, 07 December 2017: GMR Group led Delhi International Airport Limited (DIAL) along with Air Traffic Control (ATC) and India Meteorological Department (IMD) today announced the preparedness for the Fog season at Delhi Airport. The airport operator has made robust arrangements to minimize inconvenience to passengers and ensure continuity of flight operations during Low Visibility Period. A new GPS based navigational system for airside vehicles has been introduced to enhance operational efficiency.

Speaking on the fog preparedness DIAL CEO, Mr. I Prabhakara Rao said, “Delhi Fog is a prime example of synergy among Air Traffic Controllers, Airlines, Ground Handlers, Meteorological Department and Airport staff. At an operational level it talks volumes of our capabilities of Operational Readiness, Emergency preparedness and Crises response.”

He added, “The three runways 28, 29 and 11 at the IGI Airport are certified for CAT III B operations, which would allow landing of the compliant aircrafts with visibility as low as 50 meters. The re-commissioning of Terminal 2 (T2) will serve as a big help for Terminal 1 (T1) as it has offloaded passenger and aircraft traffic at T1. The newly introduced GPS based navigational system for Follow Me vehicles will help in effective guidance of the Aircraft during dense fog.”

Speaking on the operational readiness, Mr. AK Bhardwaj General Manager, Air Traffic Management (ATM) ATC said, “The Low Visibility Procedures (LVP) for handling Air Traffic during fog have been promulgated for all the Air Traffic Controllers at IGI Airport. In addition, an enhanced version for Collaborative Decision Making (CDM) during fog has been put in place with the active involvement of all the stakeholders, including airlines and airport operator, DIAL. These measures improve predictability of flight operations and hence facilitate the travelling passengers during fog.”

The facilities available at T3, T2 and T1 D during this fog season are aimed providing the passengers with timely information and offer them all possible amenities. The overall highlights of DIAL’s readiness for the fog season are as follows:

  • Passenger Terminals - T3, T2, T1 D and T1 C
  • Ensure 100% availability of FIDS system
  • Display Met information at MATVs inside Terminals
  • Frequent updates to passengers / visitors on ETDs and ETAs
  • Two additional helpdesks are installed at entry gates where information on cancellations and delays will be displayed
  • Dynamic deployment of Terminal Operations staff at critical positions to guide passengers
  • Sufficient F&B outlets available
  • Additional F&B counters are provided for passengers with the intent of ensuring adequate supplies (including in Piers). In Domestic and International Piers each two locations. More eating joints introduced at T3 arrivals and forecourt area.
  • Coordinated with F&B partners for faster availability of refreshments at a short notice of time.
  • All Airlines are briefed for deployment of additional staff for appropriate manning of Check-in counters / Boarding gate areas during fog situation.
  • Adequate number of trolleys and trolley pushers.
  • Seating arrangements have been enhanced, especially arrival immigrations and piers are now further equipped with more number of chairs and recliners
  • Cleanliness of the toilets and the terminals will be ensured during fog through deployment of additional manpower
  • Dedicated Senior Team will be available during the LVP period
  • Enhanced immigration services post completion of area expansion
  • Frequent monitoring of terminal areas through CCTV systems
  • Enhanced number of information desks in terminal 3
  • Adequate number of trolleys and trolley pushers
City Side
  • Tow Crane is kept ready for smooth traffic flow
  • Additional Traffic Marshals are deployed for smooth taxi flow during fog
  • Adequate lighting is provided in the Car Parking
  • Airport Patrol Vehicles fitted with PA system, Radio Sets and Beacons
  • The complete Airport road network is distinctly and clearly painted with Retro reflective paints with Glass beads for better visibility
  • All the signage have retro reflective tapes of high quality which gives better directional control for the driver
  • The road edges have road studs which reflect and emit lights
  • All U Turns have adequate chevrons and road studs to give a distinct clarity of the edges
  • The LUX levels of all electrical poles are maintained for better road visibility
  • Reflective tapes are fixed on all electrical poles
  • There are Go slow Led barriers on required barriers
  • No vehicles are allowed to park on the roads. Our 24x7 patrolling by the bikers keeps on removing vehicles parked on the roads
Airside
  • Runways 28, 29 and 11 at IGI Airport are certified for CAT III B operations, which allow compliant aircraft and trained pilots to land even when the runway visibility is down to 50 meters
  • 139 parking stands are equipped with Aeronautical Ground Lighting (AGL) System which helps Aircraft to operate in CAT IIIB conditions
  • As a pilot has limited view from the cockpit, Follow me service is provided to facilitate Aircraft movement. Trained professionals are deputed for follow me service. These vehicle are equipped with GPS based Navigational system
  • Taxiway guidance lights suitable for Low visibility Operation
  • Crash Fire tender are deployed at critical position during all Low visibility operation to respond to any emergency
Online information

DIAL's website will provide the following services:

  • Live Flight Information - For both Domestic and International carriers
  • Booking services for:
  • Park & Fly: Book your car carking online. Come to Airport, Park and Fly out
  • Snooze Pod: Take a nap at the Snooze Pods at the terminals
  • Hotel: Holiday Inn Express exclusively for passengers at Delhi Airport can be booked here
  • Lounges: Book your visit to the lounge in Advance
  • Search for Air tickets and Hotels
  • Interactive Airport Maps
  • All Airport Facilities
  • Information on the stores at the airport- All shopping, F&B and Services available at the terminals
  • Details of new store launches or marketing promotions at the terminals
  • Videos to guide first time travelers through the Airport
  • Information on Safety Norms and Govt Advisory
  • Contact Us Section to listen to passengers and stake holders
  • Mobile App, FLYDel IGIA live on Social media: Dedicated page on Facebook, Twitter and for the mobile users
Other Initiatives
  • Regular Updation on Flight Information Display Screens
  • IGI Airport has its 24x7 call centre (0124-3376000). Interactive Voice Response (IVR) facility (01161234567)
  • Special training given to airport staff

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For further information about GMR Group, visit http://www.gmrgroup.in

For further details, please contact:

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  • Yuvraj Mehta
  • Subhendu Ray
  • Group Head & VP – Corporate Communications
  • AGM-Corporate Communications

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