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New Delhi, August 07 2025: GMR AERO , Asias largest airport developer, has formally started operations of Delhi Duty Free outlets at Indira Gandhi International Airport, New Delhi, effective July 28 2025. This development marks a significant milestone for the company and positions GMR Aero as the largest national player in Indias duty free retail business.

Following a competitive bidding process in April 2024, GMR AERO emerged as the Selected Bidder to design, develop, finance, set up, operate, manage, and maintain the duty free outlets at IGI Airport.

Delhi Duty Free Indias largest airport based duty free retail operation has become a significant addition to GMR AERO’s expanding retail footprint. This addition complements its existing duty free operations at Hyderabad International Airport, Manohar International Airport in Goa, and Kannur International Airport in Kerala. The inclusion of Delhi Duty Free positions GMR AERO as the largest duty free operator in India and South Asia, further strengthening its presence in the global airport retail landscape.

This strategic move is a pivotal opportunity to elevate the scale, efficiency, and innovation potential of GMR Airports non aeronautical business.

GBS Raju, Business Chairman Airports, GMR Group, stated, “We are delighted to welcome Delhi Duty Free business into the GMR Aero family. This will certainly strengthen our leadership in airport retail and reflects our vision to transform the passenger experience. From luxury offerings to innovative technology, we are committed to reshaping the duty free business in India.”

Rajesh Arora, President and CEO Commercial & Growth, GMR Airports Limited, added, “Delhi Duty Free becoming part of GMR Airports Adjacency businesses marks a defining moment in our journey. This is more than just commercial integration. it is a convergence of talent, vision, and capabilities. This makes us the countrys and South Asias largest duty free operator and reinforces our commitment to elevating airport retail and non aeronautical services.”

Ashish Chopra, CEO Group Duty Free Business, GMR Airports Limited, commented, “This milestone reflects GMR Airports evolving vision from traditional retail to dynamic travel commerce. We are committed to delivering a seamless experience that blends global excellence with local charm, powered by digital transformation and human expertise. With Delhi Duty Free now part of GMR Aeros portfolio, we are poised to define the next chapter of airport retail in India.”

This development aligns with GMRs long term strategy to enhance passenger engagement, strengthen its commercial ecosystem, and create scalable retail models that serve both international travelers and global retail partners. The Delhi Duty Free business, known for its wide portfolio of luxury, lifestyle, and specialty products, will continue to operate under the GMR Aeros vision of delivering superior customer experience and operational excellence.
For further information about GMR Group, visit https://www.gmrgroup.in

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For Further Information, please contact:

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  • Prateek Chatterjee
  • Subhendu Ray
  • Group Chief Communications Officer, GMR Group
  • Head-Media Relations

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